FabTech Software Limited ('we', 'us', or 'our') is committed to protecting the privacy and security of users ('you') of the Softott AI Cloud service.
1. Information We Collect:
We collect personal information necessary for providing and improving our service, including your email address upon registration, billing data handled by our secure payment providers, and usage logs.
2. Uploaded Images and Data Handling:
When you use our Precision Background Removal or Nostalgic Colorization tools, you upload images directly to our servers via TLS encryption over HTTPS for processing.
All uploaded images are temporary and ephemeral. They are automatically and permanently deleted from our servers within a maximum of 24 hours after processing is complete.
3. No AI Model Training Guarantee:
We enforce a strict policy indicating that your uploaded photos and generated output files are never used to train, evaluate, or fine-tune our AI algorithms, nor those of any third party.
4. Data Security:
We employ industry-standard security measures to safeguard your personal data from unauthorized access, disclosure, or destruction. However, no data transmission mechanism over the internet can be guaranteed as 100% secure.
5. Sharing of Information:
We do not sell, trade, or rent your personal identification information to others. We only share necessary transactional data with our certified payment gateways (e.g., Stripe) to complete your purchase.
6. Third-Party Service Providers:
We may employ third-party companies occasionally to facilitate our Service or assist us in analyzing usage patterns (like Google Analytics), subject to strict confidentiality agreements.
7. Your Data Protection Rights (GDPR & UK-GDPR):
If you are within the European Economic Area (EEA) or UK, you have the right to access, rectify, erase, restrict processing, and port your personal data. You may withdraw consent to non-essential communications at any time.
8. California Privacy Rights (CCPA/CPRA):
California residents possess the right to know what personal data is being collected about them, the right to request deletion, and the right to non-discrimination for exercising their privacy rights. We do not sell your personal information.
9. Children's Privacy:
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Contact Us: For any questions regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at [email protected].