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As WarnerMedia’s new direct-to-consumer streaming platform, HBO Max has gained much popularity in the past two years. It offers a large range of video content for all subscribers, including HBO premium content, HBO Max Originals, and select favorites of WarnerMedia’s beloved brands and libraries.
Usually, it costs $14.99 per month to subscribe to HBO Max, but you are allowed to share your account with your family members, which brings much convenience and advantages. In the following article, we will focus on issues related to watching HBO Max on multiple devices at the same time and some more information about your HBO Max account.
In the majority of circumstances, your family members may log in to your HBO Max account using different devices and view various programs concurrently.
Each of them only needs to enter the email and password you used when creating your HBO Max account, and then they can access videos on HBO Max on their own devices, no matter it is a phone, tablet, computer or TV. The detailed devices that work with HBO Max have been listed on the Help Center for your reference.
According to the official website of HBO Max, while you may access your HBO Max account on several devices, the number of concurrent streams is restricted to three to ensure your account is secure. In other words, three people or devices can stream HBO Max at the same time.
Profiles are linked to your HBO Max account, not to a particular device. Any device used to sign in to HBO Max will have access to the profiles. Each HBO Max account supports up to five distinct accounts, allowing for customized content, preferences, and suggestions for each viewer in your family. During the registration process, the main profile for your account is established automatically. Following that, you may create up to four more profiles in your account.
You can switch your profile by the following steps:
1. Click on the Profile icon on the upper right of your screen.
2. Slide down and click on Switch Profiles.
3. Select your intended profile, and then you can enjoy your pleasant time viewing HBO Max videos.
If more than three people or devices are streaming HBO Max on the same account at the same time, you will see an error message saying:
Can’t Play Video
You’re streaming HBO Max on too many devices simultaneously. To continue, stop streaming HBO Max on another device.
To solve the error, you can do the following:
1. Navigate to www.hbomax.com on your computer.
2. Sign in to your account and select the Profile icon in the upper right corner.
3. Select Manage Devices, and then a list of recently used devices will be displayed under Other Devices.
3. You can sign one specific device out by clicking on the X button next to it, or sign all devices out by clicking on the button above Other Devices.
4. To begin streaming on another device, you must first pause streaming on a previously used device.
Although HBO Max itself provides the download function, there are certain restrictions, such as the number and expiration of the downloads.
The number of the downloads - Your account is limited to 30 downloads, which is across all profiles and devices. When your account has downloaded 30 videos, you will need to remove previous downloads from a device before you may download anything new.
The expiration of the downloads - If you have not watched the downloads, they will expire after 30 days. If you have started watching, they will expire within 48 hours. If the videos you have downloaded leave HBO Max, your downloads will expire as well. Once a download has expired, you may either renew it or remove it.
For the above reasons, it is highly suggested that you take KeepStreams for HBO, a third-party video downloader, into consideration for KeepStreams has the following excellent features:
With KeepStreams, you will never worry about the number and expiration of the videos downloaded from HBO Max, and you can watch these videos anytime and anywhere you want.
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